•You can use a simple Refundable Payment as a way to accept a payment that will later be returned to the event client, but be warned: a Refundable payment is not added to the payment total in the event, and it does not appear in the financial summary. You will not be able to track a Refundable Payment the way you can track Deposits & Returns as miscellaneous resource items.
•To learn how to enter an untracked refundable payment, see Receive Event Payments > Payment Wizard, and follow the instructions to create a Refundable-type payment.