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EventPro Software User Manual

Breadcrumb Trail: Security Setup > Users > Create New User > Email Accounts

Exchange Web Service Settings

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You may need to consult your IT Department or Web Exchange documentation for information about your Exchange email settings.

 

There are two tabs in the Exchange Email Account window:

Exchange

Folders

 

Exchange

Screenshot of Exchange Email Account Settings for Security User. 

Figure 1079: Exchange Settings 

 

User ID and Password: Enter this information from your Exchange account.

 

Domain and Exchange Version: These fields are optional.

 

Exchange Service URL:  If this field is left blank, it should auto-discover and fill in the URL. However, if the URL cannot be auto-discovered, you will need to find the URL and enter it manually.

For Microsoft Office 365:

Access the mailbox account using Outlook Web Access (OWA).

Click Options, See All Options, Account, My Account, Settings for POP, IMAP, and SMTP access.

In the list of entries, find the Server Name. You will use that Server Name in the default Exchange Service URL for the mailbox, like this: https://<Server Name>/ews/exchange.asmx

For on-premise Microsoft Exchange server:

The default URL for EWS is https://<mail.server>/ews/exchange.asmx

 

Ignore Mail Server Certificate Errors: This option allows you ignore the error you would receive if using the Exchange Web Service for your email on a mail server that did not have a secure certificate. Please consult with your IT Security Team.

 

Email Load Count: Enter the number of emails you want loaded from the mail server at a time. If you do not enter a number, the default of 50 will be used.

 

Email Check Interval: Enter the number of minutes for this interval, which determines how often the email Inbox screen automatically loads new emails. If you do not enter a number here, the email Inbox screen will not load new emails automatically, but you can still manually refresh the screen to load new emails.

 

Folders

Screenshot of Exchange Email Account Folder Settings for Security User. 

Figure 1080: Exchange Folders 

 

Under this tab, you will map your Exchange email folders to the EventPro email folders.

Enter the name of the corresponding Exchange email folder in each field, as applicable.  Your email system may not necessarily have an equivalent for each EventPro folder.

 

Return to parent topic: Email Accounts

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