EventPro Software User Manual

Consult your email service's support for instructions about redirecting emails to other email clients via IMAP.

The instructions should provide the information you need for Host Name, Port, Use SSL, etc., and tell you how to enable IMAP in your email settings, if required.

 

There are three tabs in the IMAP Email Account window:

•IMAP

•SMTP

•Folders

 

IMAP

 

Check your email service documentation for the following values:

•Host Name

•Port

•Use SSL

 

Security Protocol and SSL Startup Mode - If you selected the Use SSL checkbox above, there will be defaults set for these fields:

•Security Protocol defaults to Auto

•SSL Startup Mode defaults to Use start tls

In most regular circumstances, you will not need to change those settings.  However, if your organization's email client requires different settings, there are other options available in the drop-down lists.

 

User ID and Password: Enter the User ID/email address and password from your email service.

 

Email Load Count: Enter the number of emails you want loaded from the mail server at a time. If you do not enter a number, the default of 50 will be used.

 

Email Check Interval: Enter the number of minutes for this interval, which determines how often the email Inbox screen automatically loads new emails. If you do not enter a number here, the email Inbox screen will not load new emails automatically, but you can still manually refresh the screen to load new emails.

 

SMTP

 

Check your email service documentation for the following values:

•SMTP Host Name

•SMTP Port

•SMTP Use SSL

 

If you select the SMTP Use SSL checkbox above, there will be defaults set for the following fields:

•SMTP Security Protocol defaults to Auto

•SMTP SSL Startup Mode defaults to Use start tls

•SMTP Authentication defaults to Auto

In most regular circumstances, you will not need to change those settings.  However, if your organization's email client requires different settings, there are other options available in the drop-down lists.

 

SMTP User ID and SMTP Password: Enter the User ID/email address and password from your email service.

 

Folders

 

Under this tab, you will map your email service folders to the EventPro email folders.

Enter the name of the corresponding folder from your email service in each field, as applicable.

Your email service may not necessarily have an equivalent for each EventPro folder.

 

Return to parent topic: Email Accounts